Within 30 days of receipt of your order, you may return any kit, provided it is in its original condition, with its original packaging and accessories for a full refund less shipping costs. We can only process returns and refunds for items purchased from Silk Rainbow.

If the item is a gift, we will issue a check refund to the gift recipient less shipping costs. We will issue the refund to the same address the gift was shipped. Please include the name and address of the person who gave you the gift.

Please note we can only refund shipping costs if the return was a result of our error.

Write the reason for your return on the back of your packing slip, put the slip, merchandise and original packaging in the box and return it to:

Silk Rainbow
Returns Department
203 Ponders Ray Lane
Greenville, SC 29615

If you do not have the packing slip, please call (864) 281-1858 for a RMA number.

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Phone: 1-800-848-8501 or (864) 281-1858